Privacy Policy

Our Policy

This privacy policy notice is for this website; [ www.heatingfife.com ] and served by [ Gas-Tec (Fife) Limited, 97 Evershed Drive, Dunfermline, KY11 8RE ] and governs the privacy of those who use it.

The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while browsing or using this website, including your rights under current laws and regulations.

If you do not agree to the following policy you may wish to cease viewing / using this website.

Policy key definitions:

  • "I", "our", "us", or "we" refer to Gas-Tec Fife Ltd and by association heatingfife.com
  • "you", "the user" refer to the person(s) using this website.
  • GDPR means General Data Protection Act.
  • PECR means Privacy & Electronic Communications Regulation.
  • ICO means the Information Commissioner's Office.
  • Cookies mean small files stored on a users computer or device.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and/or process any personal information about you electronically using the following lawful bases.

  • We are exempt from registration in the ICO Data Protection Register because we do not partake in electronic marketing activities, or pass our customer information to third party companies. We only record information to allow us to provide you with information about our services which you have requested directly from our websites using our website enquiry forms.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device/computer hard drive to track how you use the website, to record or log whether you have seen particular messages or visited a particular page that we display.

We use a cookie control system which allows you to accept the use of cookies and control which cookies are saved to your device/computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

Cookies that we use are;

  • Google Analytics

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Links on our website

Our website does NOT contain adverts, sponsored or affiliate links. We do however feature links to third party websites for information purposes. This is so you can read customer reviews, find out more information about specific boilers available from our manufacturers, or find out information from governing bodies which regulate our conduct when dealing with our customers and websites users.

If you have any concerns about this we suggest you do not click on any links found throughout the website.

Resources & further information

Updated Last: 07/08/2018